Privacy Policy
1) Who we are
This Privacy Policy describes how Top Corretores (“we”, “us”, “our”) collects and processes personal data when you visit topcorretores.co (the “Website”) or interact with us.
Data Controller: Top Corretores
Address: [[Add your legal address here]]
Contact email: [email protected]
EU/UK representative (if applicable): [[Add details if required]]
2) Scope of this Policy
This Policy applies to personal data collected through the Website and related communications (e.g., contact forms and email). It does not cover third-party websites or services that we do not control. When you follow links away from our Website, their privacy policies will apply.
3) Data we collect
A. Information you provide
- Contact data (name, email, phone) when you fill out forms or contact us.
- Account/lead data if you sign up to receive resources or partner information.
- Content of communications and any other information you choose to provide.
B. Information collected automatically
- Usage data (pages viewed, time on page, referring URLs).
- Device and technical data (IP address, browser type, operating system, screen size).
- Cookies and similar technologies (see Cookies below).
C. Information from third parties
- Advertising and analytics partners may provide aggregated or pseudonymized insights.
- Service providers (e.g., hosting/CDN, security) may log usage for operational purposes.
4) How we use your data
- Provide, operate, and improve the Website and our services.
- Respond to inquiries and provide customer/partner support.
- Analytics to understand Website performance and fix issues.
- Marketing communications (with your consent where required) about updates, content, or opportunities related to our Website.
- Security and fraud prevention and to comply with legal obligations.
5) Legal bases (EEA/UK)
- Contract — when processing is necessary to provide requested services or respond to your requests.
- Legitimate interests — to operate and improve the Website, measure performance, and ensure security (balanced against your rights).
- Consent — for placing or reading non-essential cookies and sending direct marketing, where required.
- Legal obligation — to comply with applicable laws and regulatory requests.
8) Advertising & analytics
We may use measurement tools to understand campaign performance and Website usage. These partners may set cookies or read device identifiers to provide aggregated analytics and, where applicable, deliver or measure advertising. You can opt out using the methods described above and via partner settings.
9) International data transfers
Your information may be transferred to countries outside your own (including outside the EEA/UK). Where we transfer personal data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms, plus technical and organizational measures.
10) Data retention
We keep personal data only for as long as necessary to fulfill the purposes described in this Policy (e.g., analytics data is typically retained for up to 24 months), unless a longer period is required by law or to establish, exercise, or defend legal claims.
11) Your privacy rights
EEA/UK
You have the right to request access, rectification, erasure, restriction, and portability of your personal data, and to object to processing based on legitimate interests, as well as to withdraw consent at any time (without affecting lawfulness of prior processing). You also have the right to lodge a complaint with your local supervisory authority.
California (CCPA/CPRA)
California residents may request to know categories of personal information collected, sources, purposes, and disclosures; request deletion; correct inaccuracies; and opt out of “sale”/“sharing” (for cross-context behavioral advertising). We do not sell your personal information for money. To exercise rights, use the contact details below or the cookie/banner controls.
Exercising your rights
To make a request, email us at [email protected]. We may ask for information to verify your identity and respond within the timelines required by law.
12) Security
We implement reasonable technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. However, no method of transmission or storage is completely secure.
13) Children’s privacy
Our Website is not directed to children under 16 and we do not knowingly collect their personal data. If you believe a child has provided us information, please contact us to delete it.
14) Changes to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the most recent changes. Significant changes will be highlighted on this page.
15) Contact
If you have questions about this Policy or our privacy practices, contact us at:
Email: [email protected]
Address: 2nd Floor, Rivonia Village Rivonia, Gauteng, South Africa 2191